Transforming shopping and dining, one customer at a time
Customer satisfaction at hotels, restaurants and retail is all about the interactions and the experience. Make it more personal – or surprise with added convenience – and you can deepen the relationship.
Panasonic has developed innovative solutions to help its customers do just that. Like secure mobile POS devices that enable instant payment. Touch screen kiosks that let fast food patrons customize their own orders. And integrated communications systems that provide hotel guests with a higher level of service.
Unique, immersive experiences keep customers coming back
Think about the way we shop online today, with sites that remember us, offering product videos and an abundance of choices. That’s the future of physical retail, where you’ll know who your customers are and what they’re looking for. Smart, data-emitting lighting solutions will connect with physical displays to tell rich brand stories. And smart fitting rooms and digital concierge mirrors will deliver friendly, one-on-one attention. This isn’t just augmented reality, it’s augmented retail.
At Panasonic we see an amazing range of innovations like this on the horizon, improving both the shopping and selling experience.